Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Just start by following one of the links below. If you are unable to find the answers to your questions here, please feel free to contact one of our project managers at any time. We will be happy to assist you.
- What products and services do we offer?
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- How do I go about getting an estimate from you?
- How do I get a mailing list and what are the different types?
- How do I receive cheaper postage rates?
- Should I design my own piece or can you do that for me?
- What products and services do we offer?
Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need a piece produced, we can work from your camera ready copy, use the files you provide on disk, or design your item from scratch.
Digital Imaging Services - Our high-speed printers can produce projects efficiently and economically. From black and white to full-color printing, short run to long run, we have the capabilities to meet your needs and can offer a solution that will be just right for you.
Personalized Digital Imaging - Variable Data Printing is personalized on-demand printing. By using information from a database or external file, elements such as text, graphics, and images may be changed from one printed piece to the next. Variable data printing can produce unique documents with customized messages for each customer.
Finishing Services - We can cut, perforate, score, fold, collate, insert, saddle stitch, bind, and just about any other bindery process you could ever need.
- How long does it take for you to complete my order?
Since the specifications for each project are different, it is impossible to give a general statement for how long your project will take. We will work hard to ensure we complete your project as soon as possible. We also understand that for planning purposes it can be important to have an estimated time line. If you would like an estimated time line please call one of our project managers and they will be happy to assist you.
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof that will be sent to you via email or can be viewed online. On full color jobs, we can produce a hard copy proof on our digital color press for a hands on look at the final color scheme.
- Why do I need to look at a proof if I've already given you everything I need to have done?
We employ human beings to produce your work and humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approved that it is accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- How do I go about getting an estimate from you?
Our online estimate request form is a great way to get started. You may also call our customer service center at 1-800-455-8887 to speak with one of our project managers.
- How do I get a mailing list and what are the different types?
Direct Mail gives you the ability to target a specific group of people unlike many other forms of advertising. We recommend starting with a list of your current customers and then consider purchasing an additional list. There are many different types of mailing lists available. ADM has the ability to select lists based on hundreds of demographic and lifestyle characteristics. Call today to learn how we can help you obtain a mailing list that can turn you next mailing into a powerful sales generating tool.
- How do I receive cheaper postage rates?
The best way to guarantee you receive the absolute lowest postage rates is to allow us to process your mailing list. We have specialized software that will sort your list according to postal regulations. This ensures that we receive the best postage rates for your mailing. It is also very important to let us examine your mailpiece prior to having it printed. If your mailpiece is not designed within the proper postal specifications it can be very costly.
- Should I design my own piece or can you do that for me?
A professionally designed mailpiece is always best. Our graphic design staff is available to help with any project, large or small. We can also work with your print ready design file. Please, contact us if you have any questions.